When customers pick up their shiny new cars, they want them to be clean (outside and inside). A clean vehicle demonstrates to the customer that Nissan/Infiniti cares about the customer’s satisfaction with the Nissan/Infiniti experience.While a vehicle is in inventory at the dealer, it may get minor interior scuffs, marks and other dirt spots due to dealer personnel getting in and out of the vehicle. It would be good if the vehicle was untouched before delivery, but that is impossible.

EXAMPLES OF SCUFFS, MARKS AND OTHER DIRT SPOTS ARE:

• Dirt on the carpet

• Spot on a seat 

• Prints on the steering wheel

• Scuffs on a door panel

• Marks on the headliner

• Scuffs on the kick plates

• Prints on a seat belt

Before delivering the vehicle to the customer, the interior should be thoroughly inspected for any spots or smudges and cleaned if necessary.

Sometimes in our enthusiasm for thorough cleaning, there is a tendency to use products that may be too harsh for interior surfaces. Harsh chemicals can damage or deteriorate fabrics and other interior surfaces. The best way to make sure that the correct product and procedure are used is to refer to the Appearance and Care section of the appropriate Owner’s Manual. In most cases, mild soap and water is the recommended cleaning solution.

Never use benzene, thinner or any similar material to clean interior surfaces. They may damage, stain or deteriorate fabrics and other interior surfaces.

METER AND GAUGE LENSES

• Use a clean, soft cloth dampened only in water.

 

 

Do not use glass or plastic cleaner on the meter and gauge lens covers. These cleaners may damage the lens covers.

AV DISPLAY SCREENS

• Use a dry, clean, soft cloth. If additional cleaning is necessary, use a small amount of mild (neutral) soap with a soft cloth.

• Clean the screens with the ignition OFF. If the screens are cleaned with the ignition ON, you may unintentionally operate system functions.

 

Never use a rough cloth, alcohol, benzene, thinner or any kind of solvent. Do not use rough paper towels. Do not use any chemical cleaning agent. These items will scratch or deteriorate the screen.

VINYL AND LEATHER

• Clean the screens with the ignition OFF. If the screens are cleaned with the ignition ON, you may unintentionally operate system functions.

 

For leather surfaces, do not use saddle soap, car waxes, polishers, oils, cleaning fluids, solvents, detergents or ammonia-based cleaners. They may damage the leather’s natural finish.

SEATS

• Use a clean, soft cloth dampened in a mild soap solution. Repeat cleaning of the area as needed.

 

Do not use water or acidic cleaners (hot steam cleaners) on the seat. This can damage the seat or Occupant Classification Sensor. This can also affect the operation of the air bag system and result in serious personal injury.

SEAT BELTS

• Seat belts can be cleaned with a clean sponge dampened with mild soap and water. Wipe the seat belt to clean it and then allow it to completely dry in the shade before using it. Do not allow the seat belts to retract until they are completely dry.

 

Never use bleach, dye or chemical solvents to clean seat belts. These products may severely weaken the seat belt webbing, and can increase the risk or severity of injury in an accident.

OTHER INTERIOR SURFACES

• Use mild soap and water and a clean, soft cloth. Repeat cleaning of the area as needed.

 

Do not use harsh chemicals or harsh cleaners that could damage or discolor interior surfaces.

ALCANTARA^®

Alcantara^® is a trade name given to a high-end composite material or fabric. It feels similar to suede.

• It has increased durability and stain resistance.

• Alcantara^® is used in the 2016 Nissan Maxima^® SR level vehicles as well as the GT-R, 370Z Coupe, NISMO and Roadster.

 

Examples of surfaces that use Alcantara^® include:

• 2016 Maxima SR; Leather seats with Alcantara^® inserts

• 2016 Maxima SR; Leather steering wheel with Alcantara^® inserts

• 2015-16 370Z^®; Leather seats with Alcantara^® inserts

• 2015-16 GT-R^®; Leather seats with Alcantara^® inserts

 

2016 Maxima SR equipped with Premium Ascot Leather-appointed seats and Diamond-quilted Alcantara^® inserts, and a Premium Ascot Leather-wrapped Steering wheel with Alcantara^® inserts.

2016 GT-R with leather seats and Alcantara^® inserts

ALCANTARA^®CLEANING INSTRUCTIONS

Water Soluble Stains

• Stain – Fruit juice, jam, jelly, syrup, ketchup, chocolate, ice cream and mustard

• Cleaning Method – Use a white towel damped in lukewarm water; rinse by dabbing with a damped white towel in clean water.

• Stain – Blood, eggs, excrement or urine

• Cleaning Method – Wipe with water at room temperature, rinse with clean water. AVOID the use of warm water because it will make these substances coagulate.

• Stain – Vinegar, tomato sauce,coffee or hair gel

• Cleaning Method – Pre-treat with lemon juice, then wipe with lukewarm water, rinse by dabbing with clean water.

Stains Not Soluble in Water

• Stain – Makeup (Lipstick, foundation, mascara, eye shadow), perfume, shoe polish, grease or oil (in general), grass stain

• Cleaning Method – Rub with ethyl alcohol (remember not to rub too hard), wipe with water and rinse by dabbing with clean water.

• Stain – Chewing gum

• Cleaning Method – Put a plastic bag full of ice on top of the gum, when the gum has become hard remove the pieces, then treat with ethyl alcohol.

Resistant Stains

• Stain – Repeat treatments as often as necessary. Even stains that are not soluble in water will often require to be treated with water afterwards.

• Don’t Know What Caused the Stain? – Treat with lukewarm water first, then rinse by dabbing with clean water. If the stain begins to dissolve in the water, repeat the treatment as often as necessary. Allow to dry and if necessary, treat with ethyl alcohol